From Manual to Smart Testing: Driving Quality and Predictability in Microsoft Dynamics 365 Programs

Introduction

The pace at which Microsoft releases updates to Dynamics 365 Finance & Operations continues to increase. While these updates deliver new functionality and performance improvements, they also bring significant testing overhead. Many organizations struggle to keep business operations stable while adopting updates on time. 

The solution isn’t more testing — it’s smarter testing. By combining strong functional understanding of D365 modules with structured automation, organizations can achieve predictable, faster, and higher-quality releases. 

Functional Expertise Anchored in Business Understanding 

At Crestech, our testing approach is grounded in process expertise. Our consultants and QA engineers bring hands-on experience across key D365 Finance & Operations modules including: 

• Supply Chain Management (SCM)

• Accounts Payable (AP)

• Accounts Receivable (AR)

• Cash and Bank Management

• Sales and Billing (SB)

• Project Management

We understand that testing D365 isn’t just about verifying transactions — it’s about ensuring financial accuracy, operational continuity, and compliance. This business-first approach allows our testing teams to identify issues that purely technical validation might overlook. 

Automation That Works With Dynamics, Not Against It 

Our automation practice, powered by Opkey, is built specifically for D365 environments. It complements the functional knowledge of our consultants with structured, repeatable testing that keeps up with Microsoft’s update cadence. 

Our automation coverage includes: 

• Regression validation during platform and application updates 

• End-to-end business process testing across Finance and SCM 

• Integration testing for Power Platform and third-party applications 

• Upgrade readiness assessments for upcoming releases 

This combination allows us to deliver measurable efficiency — reducing regression cycle time by up to 40% while maintaining complete traceability through Azure DevOps. 

A Framework Built for Continuous Change 

Every new release, such as the ongoing Platform Update 46 (PU46), introduces change at both functional and technical levels. Crestech’s framework ensures clients are ready well before an update becomes mandatory. Our process includes: 

1. Impact assessment to identify areas affected by the upcoming update 

1. Functional and regression testing using reusable automation assets 

1. Controlled execution within Azure DevOps pipelines 

1. Post-update validation to ensure business continuity 

This structured approach reduces reactive testing and helps clients adopt updates with confidence and minimal disruption. 

Conclusion 

Smart testing isn’t about chasing automation trends. It’s about applying the right combination of business process knowledge and scalable automation to ensure that Dynamics 365 continues to serve as a stable, reliable platform for enterprise operations. 

At Crestech, we help clients stay update-ready and compliant — without compromising speed or quality.