Manual Functional Testing

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Add value to the customer experience with manual testing services

In our manual functional testing, we follow a 4 step plan that includes identifying test requirements, creating test design & test cases, logging defects, and keeping all the stakeholders apprised of the release health throughout. In all the stages of functional testing services, the user's perspective is at the heart of each test plan.

  • We start manual functional testing with a laser focus on the end customer’s needs and expectations
  • For software functional testing,, we create a test strategy for the application outlining the ‘perceived quality’
  • Our manual testing service approach is based on the analysis of the impact of delta releases
  • Frequent interactions between product owners and the development team for improved software decisions

Steps of functional testing to match your vision with the user’s expectations



Identifying testing requirements

We analyse the user journey, stakeholder needs, and the existing knowledge base to create the test plan for manual functional testing



Creating test design and test cases

We identify test scenarios based on the variety of ways the system would be used by the user at the most granular level & design test cases for every unique scenario.



Identify and prioritise test cases

For manual software testing, we execute tests in 2 cycles, prioritise tests and make the requisite documentation in the requirement traceability matrix.



Identifying & resolving defects

We categorise defects based on their priority and severity and give a detailed walkthrough to our clients on release health. Based on defect resolution, adjustments are made in the RTM.


Our manual functional test approach

Learn and evolve(1-2 weeks)

Sprint planning

Sprint Plan with
-Define test items
-Create a test
execution plan

Test design

Test scenario creation for

Test execution

Test execution for

Test reporting

Reporting test status in periodic meetings about
-Defects found
-Test coverage

Looping sprint planning
Learn and evolve (1-2 weeks)

Defining a testing strategy and plan and the completion of activities in the project closure are one-time phases done respectively at the beginning and end of the testing cycle.

Tell us about your project

Our executives will reach out to you to understand your needs

Functional testing in devOps

Pipeline Validation : Deploys codes on various enviornments without manual intervention

Customer experienece: Release innovative and defect-free features quickly with testing and cement end user experience at all the stages of the journey

  • Creating test cases faster after a thorough assessment of release risks
  • Automate the entire STLC by leveraging RPA for efficient and accurate testing.


Right tools for the right results

As a trusted manual testing company we have an extensive range of functional testing tools proven for their recording capabilities, execution speed, data-driven testing, script generation, and testing reports. Our automation tools support multiple browsers, run parallel tests for CI/CD, expand test coverage by testing on real devices in real-world conditions and the test maintenance is cost-effective.

  • Improve test speed and coverage by tapping into a wide variety of remote environments
  • Expedite high-quality software releases
  • Access easy to understand reports of validation results
  • Run parallel tests and reduce test execution time

When to get it done

Functional testing to release high-quality software

Our functional testing service diagnoses the defects in your software and addresses them with cost-effective solutions to make sure your software works as intended and adds value to the life of your users.

  • When you are about to introduce your app to a wide pool of users across unique geographies

  • When you are releasing new features in your already existing app

  • When you strive to build customer trust and loyalty

Why choose us

Eliminate bugs to elevate the user experience

For manual functional testing, we have a proactive and collaborative team of Quality testers who take an experienced view of your business process and cover all the scenarios of use cases to generate a useful outcome for your end-users.

  • Inclusion of functional testing and quality assurance in the continuous build
  • Incorporating regular feedback from stakeholders for iterative incremental improvements
  • Manual functional testing outlines and validates the functionalities of a subsystem
  • Improves code quality

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Industries impacted

Assuring excellence across industries



IT Product & Services


Media Entertainment


Professional Services & Consulting



Tourism & Hospitality



Our crisp execution helps customers achieve tangible impact.

11% Increase in coversion rate

Used streamlined QA processes that enabled an FMCG-based Food Ordering Application to achieve shorter ‘time to market’ cycles

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32% Reduction in performance testing cost

Used streamlined QA processes that enabled an FMCG-based Food Ordering Application to achieve shorter ‘time to market’ cycles

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100% Test coverage

Automated the testing suite for one of the largest cab services, to achieve faster execution time and reduced effort.

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What our clients say

Hear it from our happy customers

We're all about spreading smiles through great experiences.

Kalpesh Desai
Senior Director of Information, Technology at AON

"I want to thank and congratulate the team on a tremendous accomplishment! As a team, you have performed extremely well, for several months on a difficult project, but your perseverance and true dedication...

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Sunil Kathuria
Associate Vice President, DPLI

"Our engagement had its own share of challanges which were managed pretty well by the team without impacting the project timelines & quality. People from CresTech were leading from the front and some were working behind the scenes burning...

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Udit Raina
Senior Manager(Future Leader Program'18), COO Office, MLI

"We appreciate the way in which Crestech's team handled the responsibilities at the workplace. We appreciate the accountability shown by the team in testing the various critical modules of NEO 2.0 which directly impact our end...

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Sathish Balasundaram
Delivery Manager at FSI

"CresTech team is always positive and I can always count on this team due to their continuous commitment. CresTech has been focused and always responsive as required. Thank you for all your support and for bringing your best to work ...

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Anjan T
Vice President - Technology at XSEED Education

"Crestech has been a long-term testing partner for all our products built in the last 2 years. I appreciate how their functional team was patient at the beginning, with our chaotic and frenetic startup development cycles. They soon ...

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Let’s Partner !

  • 2017

    Max life insurance have recognized CresTech for the value add we brought, which helped MLI to achiee an impressive revenue and growth in last one year

  • 2016

    DHFL acknowledged CresTech’s contribution towards improving the overall quality of their product “ Parivartan”

  • 2015

    Jubiliant Foodworks Limited, recognized CresTech as their Business Partner for the year

  • 2009-2010

    ING Life insurance recognized CresTech for outstanding Contribution to ULIP Portfolio re-lauch 2009-10

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