Senior Business Analyst
Apply NowKey Responsibilities:
 Business Analyst
A day in the life of our Value-Creator!
As part of the Crestech Delivery Team, you will play a pivotal role in analyzing business needs, identifying areas for improvement, and supporting the implementation of solutions that enhance operational efficiency and deliver tangible business value. You will collaborate with cross-functional teams to translate business requirements into actionable insights and contribute to the successful delivery of projects.
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Evaluate current business processes and suggest optimizations.
- Develop detailed documentation such as Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), and user stories.
- Liaise between business and technical teams to ensure alignment of objectives.
- Support solution design and validate that delivered solutions meet business objectives.
- Assist in user acceptance testing (UAT) and post-implementation support.
- Monitor project progress and provide regular status reports.
 If you are excited by the above description and feel you would be a good fit in our quest to provide seamless digital transformation for our customers, this is the place for you!
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Educational Requirements
Bachelors/Master of Engineering/Computer Applications/CS/IT or Equivalent preferred
Business Unit
Testing Services Group
Key Job Requirements:
- Minimum of 6 years of experience as a Business Analyst in IT services, software delivery, or product development environments.
- Strong understanding of both Agile and Waterfall
- Experience working closely with API frameworks, and exposure to functional testing
- Solid experience in tools such as JIRA, Confluence, MS Visio, Postman, and MS Office Suite.
- Ability to translate business needs into technical requirements clearly and concisely.
- Strong problem-solving, documentation, and critical thinking skills.
Technical and Professional Requirements:
- Business Analysis Tools: Proficiency in tools like JIRA, Confluence, MS Visio, and Microsoft Office Suite (Excel, PowerPoint, Word).
- API & Integration Knowledge: Understanding of REST/SOAP APIs
- Functional & User Acceptance Testing (UAT):
- Ability to define test scenarios and review test cases.
- Collaborate with QA teams to ensure traceability of requirements and proper testing coverage.
- Data Analysis: Familiarity with data visualization tools like Excel PivotTables.
- Software Development Methodologies:
- Strong understanding of Agile & Waterfall
- Experience working within sprint cycles and participating in agile ceremonies (stand-ups, sprint planning, retrospectives).
- Soft Skills & Competencies:
- Excellent verbal and written communication skills.
- Strong analytical, problem-solving, and critical thinking skills.
- Stakeholder management and the ability to influence decision-making.
- High attention to detail and ability to work in a fast-paced environment.
- Team collaboration and conflict resolution capabilities.
- Certifications (Preferred but not mandatory):
- CBAP (Certified Business Analysis Professional)
- CCBA (Certification of Capability in Business Analysis)
- PMI-PBA (Professional in Business Analysis)
- Agile BA, Scrum Master (CSM), or Product Owner certifications
Personal Attributes Needed:
- Analytical Mindset: Strong ability to analyze complex business processes, identify inefficiencies, and propose effective solutions.
- Strategic Thinking: Capable of aligning business analysis efforts with broader organizational goals and long-term strategies.
- Excellent Communication Skills: Clear and concise in both verbal and written communication; able to translate between technical and non-technical language for various audiences.
- Stakeholder Management: Skilled at managing diverse stakeholders, understanding their needs, and balancing competing priorities.
- Leadership and Initiative: Takes ownership of deliverables and leads requirements-gathering sessions, workshops, and cross-functional discussions independently.
- Problem-Solving Ability: Proactive in identifying roadblocks and proposing viable, business-friendly alternatives.
- Collaboration and Teamwork, Critical Thinking & Empathy and Active Listening.