ERP testing has evolved dramatically over the last decade. With AI-driven frameworks and automation-first approaches, regression cycles that once took weeks can now be executed overnight. In Microsoft Dynamics 365 Finance & Operations, automated packs validate everything from journal postings to supply chain workflows.
Yet, one principle stands firm: ERP testing cannot be left to automation alone.
Why HITL Still Matters
ERP systems like D365 sit at the intersection of technology and business outcomes. A seemingly minor miscalculation can lead to:
Misstated revenue schedules in Subscription Billing.
Compliance breaches in Lease Accounting under IFRS 16/ASC 842.
Supply chain cost distortions due to landed cost misconfigurations.
While automation ensures coverage and consistency, human-in-the-loop (HITL) brings judgment, context, and business validation.
Consider AI-driven recommendations in D365 Copilot:
AI may suggest lowering safety stock based on recent demand dips. On paper, this looks efficient.
A HITL review, however, would recognize upcoming seasonal spikes and prevent a costly stockout.
Crestech’s Balanced Approach
At Crestech, our ERP testing campaigns follow a dual-track model:
1. Automation-first: Automated regression, risk-based prioritization, and synthetic batch monitoring.
2. HITL validation: Finance SMEs, supply chain experts, and QA professionals reviewing high-risk areas where compliance, financial accuracy, or customer trust is at stake.
This combination means our clients don’t just release faster—they release with confidence.
The Bottom Line
In ERP testing, speed is important, but trust is everything.
Automation gives you scale. Human-in-the-loop ensures your ERP decisions are explainable, compliant, and reliable.
At Crestech, we believe trust isn’t automated—it’s tested.
