Performance Testing Optimizes Application and QA Processes for Leading Mobile and CE Retailer
About the client
A top leader in mobile and consumer electronics retail, struggling with widespread quality issues across business-critical IT applications.
The Challenge
Applications choked during peak hours, causing data loss and frustrating customers.
Lack of performance and automation expertise within the client's team led to slow testing cycles and inaccurate results.
Multiple teams worked in isolation, hindering knowledge sharing and resource utilization.
Inefficient processes and duplicate efforts waste valuable time and resources.
Absence of standard tracking led to confusion and errors.
The Solution
- Conducted a gap analysis and identified the optimal automation and performance testing tools.
- Cross-skill matrix development and targeted training sessions equipped the team with the necessary expertise.
- Implementing a standardized SDLC framework ensured clear documentation and efficient workflow.
- Resource tracking software provided clear insights into team utilization and workload distribution
- Performance Boost, testing and resolving performance bottlenecks, resulting in a seamless user experience.
Services we offered
- Setup of Mature QA Processes
- Manual Validation
- Mobile Application Testing
- Performance Testing
- Security Testing
Key Outcomes:
- 30% Reduction in Production Issues
- 40% Faster Testing Cycle.
- 0% Data Loss.
- 100% positive customer experience.
