500+ Pre-built D365 test assets Built & maintained by our test engineers

D365 updates all year.
Your users shouldn't notice.

Four service updates, plus a proactive quality update every two weeks — and most of them you cannot pause. We validate Finance, Supply Chain, Procurement and Project Operations before each one reaches production.

See the annual package
Dynamics 365 F&O TestingLead practice

Microsoft Dynamics 365 F&O

One annual package
Cadence Continuous delivery — four service updates a year, a proactive quality update every two weeks, roadmap rolling since August 2026
Coverage modelBuild → Every update, all year
Procure-to-PayOrder-to-CashRecord-to-Report Warehouse & InventoryProject AccountingSubscription Billing

500+ pre-built test assets across Finance, Supply Chain, Billing and Project Operations — built and maintained by our test engineers, executed on Opkey and Azure DevOps.

CMMI LEVEL 3Appraised
ISO/IEC 27001Certified
OPKEY PARTNERAuthorized
500+Clients served
since 2005
120+QA
professionals
2005Founded,
Noida India
CMMI L3Independent QA,
no implementation arm
Real risk, by category

Where Dynamics 365 F&O updates create risk

Each one starts as a small change in a single module and shows up somewhere else, usually where nobody is looking.

General Ledger

Financial posting errors

What changes

Currency rounding behaviour changes in the GL module.

What the business feels

Mismatches surface at month-end, and finding them by hand costs days the close doesn’t have.

Billing & tax

Invoice mismatch

What changes

Tax rule updates fall out of sync with the billing engine.

What the business feels

The customer dispute arrives before anyone internally connects it to the update.

Custom code

Custom code & extension breakage

What changes

Platform APIs or data entities shift under an update.

What the business feels

The least-tested layer in most environments, and the first to break silently.

Workflow & security

Approval workflow failures

What changes

Security roles or workflow logic shift after the update.

What the business feels

Unauthorised transactions pass, or legitimate ones stall, with no visible error.

Why screen-level testing misses this. A single service update lands in a handful of modules, but what finance notices is three steps downstream. Hover any row to follow one path.
One service updateDynamics 365 F&OGeneral Ledger & posting rulesMonth-end closeReconciliations that no longer balanceAccounts Payable & matchingVendor paymentsInvoices that stop three-way matchingInventory & costingStock accuracyValuations that drift against the ledgerWorkflow & security rolesApprovalsTransactions passing without authorisationWHAT IT TOUCHESWHAT THE BUSINESS FEELS
Why now

Three things changed the risk profile this year.

Each one shortens the warning you get before an update reaches production.

AUG 2026

The roadmap went continuous

Microsoft retired the Release Wave model for continuous publishing. Capabilities surface as they're committed, not on a calendar you can plan a review around.

  • No fixed release season to schedule against
  • Roadmap items appear on a rolling basis
  • The Release Planner is being retired
15 MAY 2027

RSAT stops being supported

The record-and-playback tool most teams lean on for F&O's compliance checkbox won't be supported after 15 May 2027, with no cross-module successor announced.

  • No self-healing across UI changes
  • Doesn't cover cross-module business flows
  • A forced decision for every F&O customer
EVERY 2 WEEKS

The updates never stop

Four service updates a year, and you can pause one but not two in a row. Underneath them, proactive quality updates arrive every two weeks and cannot be paused at all.

  • Minimum two service updates a year, mandatory
  • PQUs cannot be skipped, deferred or excluded
  • Roughly thirty update events in twelve months
Your year on Dynamics 365 F&O
~30
update events reach your environment in twelve months
2
service updates you cannot refuse, whatever else is happening
0
proactive quality updates you are allowed to pause
JANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDECFEBAPRJULOCTEVERY 2 WEEKSJANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDECFEBAPRJULOCT
Service updateFour a year; two of them mandatory
Proactive quality updateCannot be paused, excluded or deferred
Regression window14 days, every release
Test the business, not just the software

We think in D365 business processes,
not test cases.

Select a process to see how we validate it end to end, every release.

See it, not just read it

Procure-to-Pay automation in Dynamics 365 F&O

Procure-to-Pay flow

  • Vendor onboarding
  • Purchase requisition
  • Purchase order creation
  • Goods receipt validation
  • Vendor invoice matching
  • Payment execution
crestechPowered by Opkey
Example workflow: Procure-to-Pay

A demonstration of the Procure-to-Pay process running under automation.

Coverage

Every module this year's releases touched.
And the ones they didn't.

Standard flows out of the box; your custom configuration built during onboarding.

Standard flowscovered out of the box
Your configurationbuilt during onboarding
7 processes

Finance

  • Record-to-Report
  • Accounts Receivable
  • Accounts Payable
  • Cash & Bank Management
  • Fixed Assets
  • Expense Management
  • Multi-entity Consolidation
3 processes

Supply chain

  • Procure-to-Pay
  • Order-to-Cash
  • Warehouse & Inventory
2 processes

Projects & billing

  • Project Accounting
  • Subscription & Billing
1 process

Integrations

  • Integrations & Custom Workflows

Don't see your workflow?

We build custom test coverage for client-specific configurations, extensions and ISV solutions during onboarding — never a reason to wait.

One annual package covers every update Microsoft ships.

Four service updates a year and a proactive quality update every two weeks, all tested before they reach production. The automation build is included in year one.

IncludedYear-one automation build, with no separate onboarding charge
CoveredEvery service update and every PQU, with no per-release quoting
YoursThe test suite and assets stay in your tenant
Proof

Real D365 engagements. Real modules. Real results.

All case studies
What that looks like on one engagement. A global toy manufacturer, six end-to-end flows on D365 Supply Chain, 201 test cases.
Manual regression, before19 person-days
Automated regression, after3 days
187 days
of manual effort removed across a year of releases, at the same coverage.
Source: Crestech case study, D365 Supply Chain Management
Client testimonial

Trusted by enterprise D365 teams

The Crestech team has done a solid job across both manual testing and automation. The level of detailing in observations and feedback has been impressive — making it much easier for us to identify and address bugs effectively. We are now in a strong position to showcase what we have collectively built to our Finance & Transformation stakeholders.
Senior Technology Leader
Finance & Operations · D365 F&O · Benefits administration
D365 Finance & OperationsManual + Automation QA Regression TestingInsurance & Benefits SectorEnterprise
FAQ

What clients ask before they sign.

How is this different from RSAT or Microsoft's own tools?

RSAT satisfies the UAT checkbox, but it doesn't self-heal when a release changes the UI, and Microsoft has marked it for deprecation with support ending 15 May 2027. Our assets are maintained by test engineers and cover cross-module processes by design.

Do we own the test assets?

Yes. The suite, the assets and the documentation are built in your tenant and stay with you. The annual fee buys the work of keeping them current, not access to something you'd lose at renewal.

How do we get started?

Start with the free QA Health Check — a 1–2 week review ending in a prioritised roadmap, with no obligation. Or see what the annual package costs.

Start here

Not sure your D365 environment is ready for the next update?

Our specialists review your environment and identify the highest-risk gaps across finance, billing and supply chain — before the next service update or proactive quality update reaches production.

See what the year costs

What the QA Health Check covers

  • Environment review
  • Regression coverage assessment
  • Testing maturity analysis
  • QA roadmap recommendations
Free, typically 1–2 weeks — our D365 QA team responds within 1 business day